Why should I hire Country Clean instead of an individual house cleaner?

We're so glad you asked. With Country Clean, you are getting a licensed and insured professional cleaner and all of the benefits that go along with that. That means that we take care of background checks, paying taxes, and if the worst happens and a cleaner gets hurt, our insurance will cover them.   

With Country Clean, you know that you are hiring the best of the best. Each cleaner is vigorously trained with a high level of cleaning education so you can rest assured that your house will be very clean. We take professionalism very seriously. 

We also utilize lots of effective communication tools to ensure that you are happy with your cleaning. That way there isn't an awkward relationship that develops with individual cleaners when they aren't doing something the way that you want them to. 

We also bring all of our green-friendly cleaning products and equipment, so there's no need for you to worry about having enough glass cleaner or a working vacuum! We take care of all of that for you! 

OK, so Country Clean is awesome. But won't it be more expensive than an individual cleaner?

Actually Country Clean is a truly great value. We take care of taxes and insurance for our cleaning professionals. If something were to happen to an individual cleaner in your home, who would be liable? For those reasons alone, most people can not afford to hire the individual cleaners! Plus, we really truly do keep our pricing competitive. Get your free estimate for Country Clean today!

How do you hire cleaning professionals?

This is a vigorous process. We understand that opening your home to a stranger can be unsettling and uncomfortable. We don't take that responsibility lightly. All cleaning professionals are subject to:

  • vigorous background checks
  • drug screening checks
  • personal interview
  • previous employment verifications
  • personal references check 

Our staff is trained in a comprehensive cleaning program and then also cleans side by side with a master cleaning professional to ensure that they are using tools and techniques properly and proficiently.  

Where do I start?

A great way to start is to fill out our free, no obligation estimate form or to call Country Clean at 302-729-2090 and we can review which services are best for you and your needs! We also encourage new clients to consider a Deep Cleaning to begin their professional cleaning service. That way, you can have peace of mind knowing that every nook and corner in your home has been tended too.  

How often should I get my house cleaned?

That is totally up to you and we have appropriate cleaning packages for whatever you want! Most people get their homes cleaned weekly or bi-weekly. Some prefer monthly. It depends on how much you want to take on yourself in between County Clean visits. We also do one time Deep Cleanings to get your home ready for holidays, special events or the beginning of cleaning service. If you have a cleaning need, contact us and we will work something out to help you!  And don't forget, with our versatile Maid For You package, you can specify areas in your home that need a little extra TLC.  

How long does my Country Clean service take to complete?

Great question. As you can imagine, every home and cleaning job has its differences and it will also depend on the cleaning service that you have ordered. With a Maid For You package, you can hire a cleaner by the hour (3 hour minimum).  With Traditional Cleanings, we are there until the job is done and your whole home is clean or as you have discussed with our staff. Deep Cleanings typically take at least 2 cleaning professionals a whole 8 hour day, but of course this varies from project to project.

Don't know which cleaning service is right for you? That's ok! We are here to help and make this process easy. Contact us, we are here to help!

How will my professional cleaner get into my home if I'm not there?

This is a very typical situation. We often clean people's homes when they are at work or out and about. We will arrange for a way for our cleaning professional to get into your home before first service starts. For regular customers, we do offer the option of having a copy of your house key that we store secured in our office for Country Clean purposes only.  

How do I prepare my home for my professional cleaner?

That is totally up to you. If you want to clean up clutter, then that will make it easier for us to clean your home quickly.  But if you aren't feeling up to it, then that's fine too. It will just take our cleaning professional a little longer and therefore your pricing will reflect that.  But do not feel like you have to clean before the cleaning people come.   That's just silly. And if you are feeling that way then you very well might need us the most! Quite frankly, we've seen it all and we pride ourselves on our professionalism. 

Do you have a guarantee?

You bet we do. If you are not happy with your cleaning experience, contact us within 24 hours and we will fix it right away at no additional cost to you. Your satisfaction is of the utmost importance to us!  

What about tipping?

If you want to tip your professional cleaner and think that they are doing a great job, then sure, feel free to tip them! But please feel no sense of obligation to tip. Tipping is not contingent on having a great cleaning experience with Country Clean!

How do I pay you?

We accept Paypal, check or cash.  Whatever is easier for you. Please remember, payment is due at time of service.

Do you have gift certificates?

Absolutely. We've found that everyone loves a clean house and that giving that as a gift is a thoughtful and creative way to bless someone.  Because of the variation of home to home, please contact us and we can review the packages that we can offer your recipient. We will take really great care of them and their house

 

Still have questions?

Contact email us or call 302-729-2090 and we will be happy to help!